2017-05-19

Visualizing MAX IV User Feedback and Sentiments (analyzing user feedback with natural language processing)

MAX IV is a national large‐scale research laboratory providing scientists from Sweden and the rest of the world with instruments for research in areas such as materials science, structural biology, chemistry and nanotechnology. MAX IV aims to provide efficient user support to ensure high quality scientific output. One of the many essential aspects is to collect and act on the feedback provided by the users after their experimental sessions. See description for contact and details.